All Work

State Farm

Social Media Manager & Content Strategist 12 Months

Social Media & Content Strategy

13+ videos produced · 5 recurring carousel series · full digital audit delivered

View Annual Review
0→310 Instagram Followers
85 Instagram Posts
173% Backlink Growth
Challenge

A local State Farm office had zero Instagram presence and minimal engagement on existing platforms. They needed a social strategy that could educate customers, humanize the team, and compete on TikTok and Instagram, all within strict corporate brand guidelines.

I Owned

End-to-end content production: educational reels, trending TikToks, five recurring carousel series, static posts, paid promotion, and a 17-section interactive annual digital audit.

Outcome

85 posts on Instagram, 50+ on LinkedIn. Followers grew 0→310 with 65.8% non-follower reach. Website traffic up 16% (1,842→2,142/mo). Backlinks up 173%. Top 10 on Illinois Northeast leaderboard in all 8 snapshots.

Approach
  • Produced short-form educational reels on insurance topics such as pet, life, boat, and IHSA safe driving, all designed to educate and build trust.
  • Created trending TikTok content to expand reach and humanize the agency team beyond the product.
  • Managed five recurring carousel series: Ask Jack Q&A, Meet the Team, Customer Reviews, Team Favorites, and event promos.
  • Coordinated static promotional posts for product spotlights, holidays, and agency milestones across platforms.
  • Compiled all performance data into a 17-section interactive annual digital audit delivered as a live, shareable site.
Results
Website Traffic
Monthly traffic growth
+0%
1,842 to 2,142 visitorsJuly 2025 snapshot

Monthly visitors moved from 0 to 0 after the site and content system were rebuilt.

Before
After
2:18average session duration in July 2025
0
Instagram
0
Instagram followersfrom 0 at launch

65.8% of views came from non-followers, which shows the content was reaching well beyond the existing audience.

Content Output
0
Instagram postsplus 50+ on LinkedIn

Published across a 12-month system with supporting content on other channels.

LinkedIn 50+FacebookTikTok
Bounce Rate
42%
July 2025 bounce ratedown 0 points

July 2025 bounce rate was down 8 points, a stronger sign of qualified traffic after the rebuild.

68% mobile trafficDirect > Organic > Social
LinkedIn Growth
0
LinkedIn followers3,759 impressions in 90 days

0 impressions and 942 professionals reached in 90 days.

72% Greater Chicago28.5% senior-level
Google Reviews
0
Google reviewsup from 0
4.8 maintained throughout

Review volume increased without the rating slipping.

Leaderboard Consistency
Top 10
Illinois Northeast8 of 8 recorded snapshots

Held in every one of the 8 recorded leaderboard snapshots.

8 / 8 snapshots
Static Social Posts

Standalone posts for product spotlights, holidays, and agency milestones.

Boat Insurance Quote
1/5
38 Years of Service
2/5
Team Success
3/5
Happy Labor Day
4/5
Free Ting Offer
5/5
Social Media Carousels

Multi-image carousel posts for five recurring content series. Swipe through each below.

Ask Jack Q&A Series, slide 1 of 5
Click to expand1/5
5 slides
Meet the Team, slide 1 of 5
Click to expand1/5
5 slides
Customer Reviews, slide 1 of 6
Click to expand1/6
6 slides
Team Favorites, slide 1 of 4
Click to expand1/4
4 slides
Event Promos, slide 1 of 3
Click to expand1/3
3 slides
Educational Reels

Short-form videos explaining insurance products and safety topics, designed to educate and build trust.

Pet Insurance
1/7
Before You File a Claim
2/7
Ask Jack Series
3/7
Car Safety Tests
4/7
National Rain Day
5/7
Life Insurance
6/7
SF Stats Corporate
7/7
Trending TikToks

Entertainment-style TikToks built to expand reach and humanize the brand beyond insurance.

Winter Activities
1/5
Two Person Job
2/5
Social Media Help
3/5
Pass the Phone
4/5
Office Fire
5/5
Community Events

On-the-ground presence at local events, building community connections and capturing content beyond the screen.

State Farm, community event 1
State Farm, community event 2
Deliverable

Delivered a 17-section interactive digital audit as the final deliverable: a live web recap of performance, growth trends, content output, and strategic recommendations the client could review and share.

sfjackmartinannualreview2026.netlify.app
State Farm annual review home screen preview

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