Monthly visitors moved from 0 to 0 after the site and content system were rebuilt.
State Farm
Social Media & Content Strategy
13+ videos produced · 5 recurring carousel series · full digital audit delivered
View Annual ReviewA local State Farm office had zero Instagram presence and minimal engagement on existing platforms. They needed a social strategy that could educate customers, humanize the team, and compete on TikTok and Instagram, all within strict corporate brand guidelines.
End-to-end content production: educational reels, trending TikToks, five recurring carousel series, static posts, paid promotion, and a 17-section interactive annual digital audit.
85 posts on Instagram, 50+ on LinkedIn. Followers grew 0→310 with 65.8% non-follower reach. Website traffic up 16% (1,842→2,142/mo). Backlinks up 173%. Top 10 on Illinois Northeast leaderboard in all 8 snapshots.
- Produced short-form educational reels on insurance topics such as pet, life, boat, and IHSA safe driving, all designed to educate and build trust.
- Created trending TikTok content to expand reach and humanize the agency team beyond the product.
- Managed five recurring carousel series: Ask Jack Q&A, Meet the Team, Customer Reviews, Team Favorites, and event promos.
- Coordinated static promotional posts for product spotlights, holidays, and agency milestones across platforms.
- Compiled all performance data into a 17-section interactive annual digital audit delivered as a live, shareable site.
65.8% of views came from non-followers, which shows the content was reaching well beyond the existing audience.
Published across a 12-month system with supporting content on other channels.
July 2025 bounce rate was down 8 points, a stronger sign of qualified traffic after the rebuild.
0 impressions and 942 professionals reached in 90 days.
Review volume increased without the rating slipping.
Held in every one of the 8 recorded leaderboard snapshots.
Standalone posts for product spotlights, holidays, and agency milestones.
Multi-image carousel posts for five recurring content series. Swipe through each below.
Short-form videos explaining insurance products and safety topics, designed to educate and build trust.
Entertainment-style TikToks built to expand reach and humanize the brand beyond insurance.
On-the-ground presence at local events, building community connections and capturing content beyond the screen.
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